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Shipping & Returns

Free Shipping

Orders of $20 and up qualify for Free domestic standard shipping!  Add the items to your cart and at checkout select "Free Shipping".  Sorry - if you're shipping outside of the US we can't offer free shipping.  

 

Shipping

We can ship to virtually any address in the world.


When you place an order, you will be shown various shipping options during the checkout process.  Orders are processed and shipped the next business day after they are received.  Note - we are not open on Saturday or Sunday so orders placed over the weekend will ship on Monday.   If you need to have your items for a specific day - PLEASE place a note in the comments section on your order and we will do our best to accommodate your request.

Note - we ship from Warwick, RI.  Please note that USPS First Class Mail can take up to 7 days to arrive.  If you need to receive your items faster than that - then please select an appropriate shipping method based on your needs.

Finally - if you have any questions - please call. 


Returns Policy

 

If there is a problem with your dampener(s), you may return items within 30 days of delivery for a full refund.  If you have any issues at all - please call.

 

Custom dampeners may not be returned for any reason other than product quality.   We will make your custom dampeners based on the proof that you approved.  Once your order is approved and in production, your order will be produced as it was approved.